Provide a modern, secure, and branded portal for your NVOCC customers. Allow them to track containers, request slots, verify booking statuses, access draft/original Bills of Lading, and pay invoices online without picking up the phone.
NVOCCs lose hours every week to repetitive customer queries โ "Where's my container?", "Can I get the BL?", "What's the invoice status?" The Portal eliminates that friction entirely.
No more chasing staff. No more email threads. Customers log in and find exactly what they need.
Customers submit rate inquiries directly from the portal. NVOCCs respond faster, win more business.
Create, view, and manage bookings without a single phone call. Full visibility into status and ETAs.
Download draft and original BLs the moment they're ready โ no waiting, no chasing.
Real-time status updates for every container, from gate-in to final delivery at destination.
All invoices in one dashboard โ outstanding, paid, and due โ with full transaction history.
Automated alerts for booking confirmations, vessel departures, arrivals, and document availability.
A seamless journey from inquiry to delivery โ entirely through the portal.
Customer submits origin, destination, cargo type, and volume.
Accepts the rate and places a booking โ all inside the portal.
Monitor container movement and download BLs as they're issued.
Access all invoices and payment history without contacting finance.
The portal isn't just a convenience โ it reshapes how NVOCCs and their customers work together.
Customers get answers instantly โ no hold times, no missed calls, no email backlog.
Transparency builds trust. Customers who can see their data are customers who stay.
Frictionless quoting and booking removes drop-off points in the sales funnel.
Free up operations staff from repetitive queries โ let them focus on exceptions, not status updates.
Handle 10ร the customer volume without adding a single customer service rep.
Open Integration Architecture โ The inTEUtion Customer Portal is built to connect. We are open to integrating with third-party ERPs and existing shipping management systems, so you don't have to rip and replace your current stack to give customers a world-class experience.
Get a personalized demo and see how the inTEUtion Customer Portal can transform your customer relationships.
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